30 minutes from everything!
The Village Office is open. Although we have reopened please ensure you follow the guidelines set forth regarding social distancing and only one resident in the office at a time. Council also asks that visitors to the office use the hand sanitizer offered and a mask.
If you have a request of public works staff don't approach them directly but phone the office and either Sherry or Shannon will get a message to them on your behalf.
If anyone feels they need to discuss issues please call the office and we have been authorized to give you the number of Clarence Hastings of CDSS.
The Village Office has changed it's email address! Kindly use:
firstname.lastname@example.org when contacting the Village by email. Thank you!
If you or someone you know has a complaint we need to hear it! Please go the forms page and fill out the Complaint Form and either submit it electronically or fill it out and drop it in the mail slot at the Village Office. We can no longer accept complaints over the phone and are hoping to alleviate Council from receiving and having to relay messages to the office. We need to be able to assign them to correct employee to rectify or address. We will require you to fill out the form completely including your name and contact information. We hope to leave forms in Village Businesses for anyone not wanting to come to the office. I do understand that this may seem like "redtape" to you but we are hoping to be able to address all concerns in a timely and professional manner! Thanks for your assistance.
The Office is open although we have locked the door to control the number of people in at any time. PLEASE KNOCK or phone 780-878-3200 and make an appointment.
The next Regular Meeting of Council is scheduled for Monday, January 18, 2021 via Google Meet @ 7:00 p.m.
If you would like to be present please contact the office and leave your email address. We will send you the link for the meeting at that time. If you would like to attend the office to partake please note that we will be following the guidelines set forth by the Province of Alberta regarding social distancing protocol and number of people able to gather indoors.
Happy 2021 to all! We hope this year brings you comfort and joy!
Quality family living, 30 minutes from everything!
Village of Hay Lakes